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Online Banking

With the help of the Internet, you can enjoy the convenience of banking from your home or office via our secure server.

First-time Users select this option if you already have your Access ID and first time password.

Forgot Your Password?

About Online Banking

  • Review account balances in real time
  • Review transactions in real time
  • Transfer funds between Bank First accounts or make loan payments
  • View and print your E-statement instead of receiving paper statements (optional)
  • Export personal financial information into a financial program, such as Quicken
  • View and print check copies

Online Banking Help

Security

Your security is extremely important to us. Online Banking incorporates the use of firewalls, encryption, user authentication, and passwords to ensure only you have access to your accounts.

Passwords

In order to initialize your Online Banking account, you will need your account number and either your four digit Telebanc password or the last four digits of you social security number . If you do not have a four digit Telebanc password, you can obtain one by visiting any one of our convenient locations. For optimum security, we require all users to change their passwords the first time they use OnlineBanking. This initializes your Online Banking account and establishes a separate password from your Telebanc password. Click on the Log In Help button if you have questions during the log in process.

Some things to remember as you initialize your Online Banking account:

  • You are a First-Time User until you initialize your Online Banking account.
  • Follow all First-Time User prompts and buttons.
  • All First-Time Users must click on "First-Time Users Click Here to Log In" button at the top of the Log In screen before entering Access ID and Password.
  • Your Access ID is your Bank First account number.
  • Your password is the last 4 digits of your social security number, or your Telebanc password.
  • Click on the Log In Help button if you have questions during the log in process.

If you need help with your password(s)

If you do not remember your Telebanc password, please visit one of our convenient locations to have your password reset. This is another step Bank First takes to protect your accounts. When you visit the bank, a customer service representative will reset your password for you and will ask you to enter a new password.

If you need help with the log in process of Online Banking or have technical questions, please call 920-652-3100 during regular business hours: Monday - Friday 7:00 AM to 6:00 PM and Saturday 9:00 AM to 12:00 PM and ask for Online Banking Support.

You may also call the 24-hour electronic banking number at 800-676-7535. Dial 0 and ask to speak with Online Banking Support during regular business hours or leave a message during non-business hours. Online Banking Support can be reached via e-mail at internetsupport@bankfirstnational.com. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it.

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